hari sial

well is quite a long time i'm not bloging...as i busy with the f***ing job...
hari ni mmg sial..ksian staf aku kna marah..sorry peter..i'm didnt really being mad to you. even assitant manager aku yg hmm quite sombong tu pun kna protes dari aku...aku tahu kami..duty officer mmg teruk nk handle pekara yg bagi aku mmg gila..sgt gila..everyone was really tense
a few thing happen..fucking shit situation.
1) stupid pretty customer...coming and wanna claim her voucher..and someone (a staff) who we still cant identified..give a wrong information to the customer to collect the voucher today..fucking shit..who telling you that she can get the voucher on sunday????? bcoz of the wrong information..she getting mad..and yelling to the staff and demand that she still wanna get the voucher no matter what in 5 minutes..damn! we dont have any voucher to be given bcoz it still in ordering process..at least it will taken a weeks to process. no matter how we explain..she refused to listened...she still want the voucher..owh my..my assitant manager are getting mad for the wrong information that was told to the customer..n he refused to meet the customer and ask me to give explaination..wahhhh damn! it was not my fault...shit!.he the one should explain to the customer..argh! i'm start getting mad..my mood was ruined...really spoil my mood and my work was been delay bcoz this huge problem. finaly we managed to get the voucher from Megamall..hmm...done..i thought it was no problem after this. but....

2) the insane regular customer..insane uncle...
this fucking guy..is insane...he have mental problem...is really fall in love with the outlet..he will came everyday...just sitting there and read..without buying any...and the most problem is..he insane!!! what he did..he put all the security sensor in one book..almost 18 sensor in one book! damn! giving us a problem again! have to monitor this old man..really insane...with normal appearance...no one will think he insane..he had a case beaten manager from sunway and megamall..really radical kind of person..hmmm

3) customer! a stupid demanding customer
there a professor was demand a few list of book for his research...argh..none of the book ( kinda stupid book..about yoga and something about karma sutra what ever it is la..the old kind of book which published from harvard university etc, which kind of book which available in our university library)...we just sell the mordern and contemporary book only..no such book was available la! but he kinda fussy and was not trust my statement..damn hell...i just stated...i already check in the system and none of this book in whole malaysian outlet was available! he said 'is it true...did you check all??' shit la..if i said no mean NO!

4) ignorant supplier
he just came and complain..argh one more fucking shit..complain why his stock are runned out...this is bcoz of your late supply la MORON! no wonder stock are not there! huh he insist...he say...'our process are fast than other supplier' your shit..not your stock ok! is other good supplier..really fast stock delivery process does not take one week at all just 3 days the stock are arrive. he keep bla bla bla bla..he right i'm wrong bla bla bla..force me to do ordering ASAP..hmm in that time i really2 tired and my mood completely zero...but one fine word he said..your department team head is supporting you (my apek)ahhh...my mood are getting ok a BIT! sayang you lah apek..then back to zero..when he continued bla bla bla..i'm wrong again...hmm supplier..just wanna increase their sales..what they know about my difficulties? i'm respecting one supplier which i really done a very good business with them..no problem at all..stock arrive early..no shortage stock...is really good supplier when he was visiting my outlet...

5) another customer demand
she came up and demand her book that she was order last few week...ok fine..just a few books was available from supplier...this time i was really mad..i'm stayed in the office doing some documents...then Peter came in and ask..'kak..customer ask..why dont have others books that she ordered...' argh! i'm freaking mad that time..and was shouted..'why so demanding???? supplier dont have the books..so where i can get for her!? 'what i can do?' 'dont just ask ask ask' 'i'm not customer slave'  Peter was a bit shock bcoz this is his first time being scold by me..(sorry peter)..then he said 'then nk ckp apa kt customer?' i just said 'say no book available', then he replied 'that customer wanna order the same book again' i said ' fucking shit..the book is not availabe so for what she wanna order again?!' then..he kinda afraid..hmm then i said politely 'just take the order and i'll call supplier later for the book'
after that..i apologized to Peter for my atitudes..he the one who cant be blame..is not his fault..

6) another insane customer
argh why so many crazy people around??? i think i'll join the group soon...i'm getting insane too.
this fucking insane guy..was beside the cashier counter..at the CD section...was talking alone..then he talk loudly and loudly...customer around him so afraid and go away..let him be alone there..then he getting mad and scold the mirror...was scold no one...talk loudly to the CD and books..sumpah seranah apa bnda pun xtau la..with the gesture..a very violent gesture which can hurt people around him, shaking the book shelve...argh...another problem again! cashier afraid that he will hurt them..hmm..for the god sake...nothing happen...but he refused to out from the outlet when times up..then a.manager ask him politely to go out..finaly he agreed..phiew! nasib baik

7) closing counter
one of the cashier was not keep the copy of credit card transaction..i'm asking a.manger to solve the problem..then i'm asking..can i do the credit card settlement? no answer from him..for me..no answer from him mean 'OK'..then i'm doing the settlement and he came and said..hey why you do the settlement???  i didnt reprint the credit card copies yet... shit again...i'm getting mad again... i said ' just now i'm asking you...can i do the settlement? then you didnt answer anything..mean no problem la..i can do the settlement then you scold me for doing the settlement, hey this is not my fault...i already ask you!' kinda tense situation at that time..others supervisor didnt dare to say anything..then he said..' did you ask me???? (shit...of coz i'm asking you, are you deaf???????) never mind...2morow call bank for the copies' huh! not my fault...his fault..i cant be blamed..

sunday 14 november 2010..was really fucking day...i think i will become crazy if i still working at here next year..i really tired..2morow still have to work..i dont have any time for myself...